BIAAS Signs Revenue Assurance and Global Number Range Management Agreement with Virgin Media

Largest Virgin company halts ‘leakage’ with global number range management (GNRM) database and revenue assurance tools from specialist consultants and application providers, BIAAS

London, UK – 21 November 2007 – Business Intelligence & Assurance Solutions (BIAAS) today announced that Virgin Media has selected its GNRM database and specialists consultancy, to support its revenue assurance operations. The world’s largest Virgin company has also contracted BIAAS for ongoing bureau services and application support.

This agreement comes as a result of a very successful relationship between BIAAS and Virgin Media from mid 2006 to date, which has also included BIAAS deploying new and invaluable Revenue and Cost Assurance tools within Virgin Media.

Moly McMillan, Head of Revenue Assurance at Virgin Media explained, ”Following the merger of NTL, Telewest and Virgin Mobile, we needed to consolidate our intelligence and revenue operations quickly in order to identify any gaps, and improve the bottom line of the business. We started with a complete audit of our consumer international call billing, using BIAAS resources along with its NRM database that is comprised of fixed line and mobile destination data. Very quickly, we were able to harmonise our pricing structures and prevent revenue leakage. This led to a very significant business saving.”

“The beauties of the BIAAS RA solutions with the incredible parallel processing power of our Netezza platform are the flexibility to adapt to future business needs, the ease of acceptance and deployment, as well as the sheer overall capacity and performance.”

Guy Howie, Director at BIAAS added, “We are very excited to be further consolidating our relationship with a client as great as Virgin Media. This has been a very productive relationship and proves the value of our number range management solution for telco operators. Perhaps the most impressive feature of the combined Revenue Assurance and GNRM solutions, is that Virgin Media is now able to identify, measure, and financially report information in a KPI.”

For fixed line operators, international mobile calls now represent around 25% of all international destined traffic. Many operators charge more for these calls because the costs can be higher than fixed by a factor of more than 20. To maintain margins whilst ensuring consumer protection, it is imperative that operators are able to accurately identify and validate new international mobile number ranges. This is critically important for commercial teams, traffic management teams, fraud, revenue assurance, and consumer protection. The BIAAS GNRM independent database of all international fixed and mobile number ranges is invaluable for operators wishing to assure that they are charging correctly for calls to these destinations.

About Virgin Media
Virgin Media is an innovative and pioneering UK entertainment and communications business. For the first time consumers can get everything they need from one company – the UK’s only quadplay of TV, broadband, phone and mobile plus the most advanced TV on demand service available, the UK’s first high definition TV service and V+, our high specification personal video recorder. We’re the UK’s most popular broadband provider, the largest virtual mobile network operator and the second largest provider of pay TV and home phone. Virgin Media is the largest Virgin company in the world and has almost 10 million customers. To find out more visit